Shipping & Return Policy

Shipping Policy

Orders placed before 3pm (CST) on a business day will be shipped same day. Orders placed after 3pm (CST) will be shipped on the next business day. We will send a shipping confirmation (with tracking number) after each order ships.

•Orders with 3 or more bottles will receive free shipping #3SHIPSFREE. Orders over $75 will also receive free shipping.  
•Orders with 1-2 bottles will be charged a $7.95 flat rate shipping fee
•All standard orders are sent via Fedex Ground which takes 1-5 business days to deliver. We ship out of Wisconsin, so orders placed within the Midwest can be expected to arrive more quickly.
•You can upgrade your shipment to Fedex 2-Day Shipping for a fixed fee of $16.95
•All Auto-Delivery orders will receive free shipping (if you purchase a single order product and an auto-delivery product in the same order, you'll receive free shipping on the entire order)
•We are unable to ship outside of the US at this time.

 

Returns & Exchange Policy 

The Utzy "Empty Bottle Guarantee"

At Utzy Naturals, we have an Empty Bottle Guarantee! This means you can try our product for an entire month, and if you are not satisfied in any way, simply return the Empty Bottle to us and we'll give you a full refund, no questions asked.

Yup, you read that correctly – send it back completely empty and we'll send you a refund!

We want you to feel absolutely confident that when you purchase any of our products you have our full 30-Day 100% money back guarantee. This is our promise for an absolute quality experience.

Utzy Naturals will refund 100% of your purchase price for any reason within the first 30-Days from the time that you buy the product, no questions asked.

For all returns or exchanges please call customer service at: 877-307-6142

Or email us at: care@utzy.com

 

Defective or Damaged Product

In the event that you have received a defective or damaged product, as a result of shipping or otherwise, please notify our customer service immediately at: 877-307-6142 

For additional questions, feel free to Email us at: care@utzy.com

 

Subscription Cancellation Policy

We like to be easy to deal with here at Utzy. If you'd like to cancel your subscription, simply head over to your account, login, and click the "cancel" button. You can also give us a call at 877-307-6142 and our customer support staff can cancel your subscription for you.

We ask that you cancel your order before it ships. If you cancel after the product ships, you may be held responsible for the payment of that product.